Permit.com has chosen HY Connect, an independent marketing and communications agency, to refresh the design and functionality of its website and related digital tools. Permit.com, based in Madison, Wis. but serving customers across the nation, has honed a revolutionary retail permit expediting service for nearly 25 years.
“HY Connect demonstrated a very thorough understanding of the opportunity,” said Permit.com CEO Vaun Podlogar. “We look forward to working closely with them to create a more dynamic website and tools that will better serve our customers.”
HY Connect will begin work to create a new homepage and a customer app for Permit.com that will segment visitors to the website for faster and more specialized service. The first phase of work will be completed by the end of 2013. Permit.com has historically focused on commercial building permits but will be expanding service to residential permits as well.
“Permit.com is a brand with a dynamic history and a great reputation for service and performance with its customers. We are thrilled to be partnering with leadership there to evolve their service offerings nationwide,” said HY Connect Executive Director of Digital Integration Michael Rivera. “HY Connect is accustomed to meeting the needs of rapidly expanding companies like Permit.com.”